Further Information and Terms & Conditions
A great option for those who are enjoying the weekly deliveries and wish to continue for the whole calendar year, removing the hassle of re-subscribing every 4 weeks and securing your subscription price for the rest of the year.
** This is not a credit agreement** Payment is made monthly in advance in the same way as the fixed-period 4 week subscriptions. Future payments can be cancelled at any time (See below).
How it works…
By signing up for this option you you are agreeing to an initial payment, followed by regular, smaller sums to be debited via your secure PayPal account on a 4-weekly basis. Regular payments are completely within your control and managed via your own PayPal account (see below ‘Cancelling your subscription’)
Unless you cancel beforehand, your subscription will expire after 12 calendar months (13 x 4 weeks). Should you wish to continue you will need to resubscribe for your new chosen period via the website.
Its ok to take a holiday (I need them too) but if you do not require a delivery one particular week, at least 3 day’s notice is required or the next delivery will be charged.
Pre-agreed, missed deliveries will be refunded in the form of a credit on your account which can be used against further purchases such as an extension to your subscription, a gift delivery for someone else, one of my baking courses or in payment for additional, subscriber-only extras available at Christmas and Easter.
La Bonne Parisienne will periodically be closed for holidays and I will always give at least 7 days notice of any interruption of service, with the exception of sudden and unexpected illness or unforeseen circumstances when, where possible, your delivery will be re-arranged for a different day, if convenient for you.
I expect to take 4 x planned breaks during any 12 calendar month period and the regular, monthly payments are already discounted to reflect this.
Both parties have the right to cancel the arrangement and end deliveries at any time. With the exception of your rights under the Consumer Rights Act 2015 and the initial, statutory 14-day ‘cooling-off’ period**, no refund of any payments already made can be given. Deliveries will continue until the end of the current 4-week subscription period.
Cancelling your regular payments is easy and is done through your PayPal account. You will find a tab for ‘Regular Payments’ in your Settings on the dashboard, with the option to ‘Manage Regular Payments’ and a big ‘CANCEL’ button next to each company with whom you have a subscription through PayPal. On cancelling, any further payments will cease and both parties will be notified. The following link to PayPal explains this further…
Should you wish to cancel your subscription I would be very grateful if you would email to let me know that this is your intention. I will be notified by PayPal, however it would be helpful to receive your feedback and have the opportunity to address any concerns or difficulties that you may have in continuing with your weekly deliveries.
If you have any further queries or concerns regarding how the subscriptions or the regular payment option will work see the FAQS page in the first instance. Alternatively, please do not hesitate to contact me.
**For details of the statutory 14 day ‘Cooling-off Period’ for all internet purchases and payment methods please see my FAQs page.